Privacy Policy

At PhysioPhyx, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our physiotherapy services
• Scheduling and managing appointments
• Communicating with you about your treatment and appointments
• Processing payments and maintaining billing records
• Sending you important updates, newsletters, and marketing communications (with your consent)
• Responding to your inquiries and support requests
• Analyzing usage patterns to improve our website and services
• Complying with legal obligations and protecting our legal rights
• Preventing fraud and ensuring the security of our services

Disclosure of Your Information

We may share your information in the following circumstances:

• Healthcare Providers: With other healthcare professionals involved in your care, as necessary for treatment purposes
• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and IT services
• Legal Requirements: When required by law or to respond to legal processes, court orders, or government requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• With Your Consent: We may disclose your information for any other purpose with your consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to legal obligations
• Restriction: The right to request restriction of processing your personal information
• Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to our processing of your personal information
• Withdraw Consent: The right to withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: